The Help icon brings up a short menu allowing access to the following options: the Quick Start Guide, the User Manual, the FAQ page, Contact Technical Support and Legal Notices.

When writing to us to report a bug or an unexpected behavior by the system, please include as much detail as possible. Information we need to resolve your issue includes, but is not limited to:

• Your name
• Your organization
• The URL of your Delta installation
• The task you were performing when the issue appeared
• The result your expected from the task
• The details of the actual occurrence of the issue
• Screenshots, if available
• Your device, operating system, and browser/agent

For more details on this knowledgebase system, please refer to this article.

Consult your Service Level Agreement (SLA) for your terms of service regarding technical support.

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